INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I reach your customer support team?

You can contact us through our website’s contact form, email, or WhatsApp. Our support team typically responds within 24 hours.

What are your customer service hours?

Our team is available 24/7.

How long does it take to receive a response?

Most inquiries are answered within 24 hours, but during peak seasons, it may take up to 48 hours.

Do you offer support for bulk or custom orders?

Yes! Whether you need team wear or casual wear, our team can guide you with design, pricing, and production timelines.

Can I track my order through customer support?

Absolutely. If you need help tracking your order or understanding its status, our support team will assist you with real-time updates.

What information should I provide when contacting support?

To help us respond faster, please include your order number, product details, and a brief description of your query.

How do I request a return or exchange?

Simply contact our support team with your order number and reason for return/exchange. We’ll guide you through the process step-by-step.

Do you work with international clients?

Yes, we ship worldwide. For international inquiries, just send us a message—we’re here to help.

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